PRIVACY POLICY

Xermes PR  ("Xermes", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and mobile applications.

1. SCOPE OF THIS POLICY

This Privacy Policy applies to:

• Our website: https://www.xermes.gr/en_GB/

• All mobile applications developed and operated by Xermes

• Our services, platforms, and related business operations

2. MOBILE APPLICATIONS

This policy applies to the following mobile applications developed and operated by Xermes and published on the Google Play Store and Apple App Store under the developer account "Theloyaltyapp.eu".
Xermes  is the company responsible for these applications and their data processing.

• Xermes Sales

• Xermes Management

• Xermes Operations

• Xermes Processing

• Xermes Trade In

• Xermes Ecommerce

• Xermes Ecommerce Wholesale

• Environmental Hub GR

These applications support business operations including CRM, management, processing, recycling, inventory, and workforce tracking.

3. INFORMATION WE COLLECT

We may collect the following types of personal data:

• Name, email address, and contact details

• Login credentials (username/password)

• Device and usage data

• Operational and activity-related data within the apps

4. LOCATION DATA

Our mobile applications may collect and process location data to support key features such as employee attendance tracking, workforce monitoring, and operational management.

Location data is used to:

• Verify employee presence at assigned work locations

• Enable attendance tracking

• Provide managers with visibility of field activities

• Support operational workflows and logistics

Location data may be collected:

• When the app is in use

• In the background (where required for work-related tracking)

Users are clearly informed before location access is enabled and must provide consent.

Users can control or disable location permissions at any time through device settings.

We do NOT use location data for advertising and do NOT sell this data to third parties.

5. HOW WE USE YOUR INFORMATION

We use collected data to:

• Provide and maintain our services

• Manage business operations and workflows

• Monitor performance and system usage

• Improve user experience

• Ensure security and prevent misuse

6. SHARING OF INFORMATION

We may share information with:

• Affiliates and group companies

• Service providers and technology partners

• Legal authorities when required by law

We do NOT sell personal data.

7. DATA RETENTION

We retain personal data only as long as necessary for:

• Business operations

• Legal and regulatory requirements

9. CONTACT US

If you have any questions regarding this Privacy Policy, please contact:

Xermes 

Email: info@xermes.gr

© 2026 Xermes. All rights reserved.